LATEST NEWS.......

NEW STANDARD RELEASED

BS ISO 26000:2010 Guidance on Social Responsibility

Are you doing the right thing and meeting the expectations of your customers and other stakeholders?

The standard provides guidelines on social responsibility and covers issues such as:

• Organisational Governance
• Human Rights
• Labour practices
• The environment
• Fair operating practices
• Consumer Issues
• Community involvement

If you would like to discuss the implementation of the standard please contact Andrew Holmes on 07976 921005

Item added (Dec 2010)

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Quality Management Standard ISO 9001:2000 Has been updated to ISO 9001:2008

The Quality Management System Standard: ISO 9001:2008 was updated and issued during November 2008. The changes consist of wording clarifications only and therefore should not present our clients with too many difficulties in making the transition.

ISO (International Organization for Standardization) and the IAF (International Accreditation Forum) have recognized that ISO 9001:2008 introduces no new requirements only clarifications to the existing requirements based on eight years of experience of implementing the standard worldwide with about one million certificates issued in 170 countries to date. It also introduces changes intended to improve consistency with the environmental standard ISO 14001:2004.

All ISO 9001:2000 certificates will be transferred to the new standard by 15 November 2010, at which point ISO 9001:2000 will be withdrawn and any certificates to this standard will become invalid. This applies irrespective of any expiry date shown on your current certificate.

One of our clients was amongst the first to be recommended for certification to the new standard in December last year.

We will be working with existing clients over the next 12 months to ensure their certification to ISO 9001 is maintained

For further information and assistance with the implementation of the new standard please contact Andrew Holmes 07976 921005 or e-mail andrew@qualitysystem.co.uk

October 2008: Quality Systems can now offer new and existing clients a complete range of Health and Safety support services to help you save time and therefore money.

To help to deliver this service we welcome the addition to our staff of Sue Monk a full time Health & Safety professional and member of the institute of occupational safety and health (IOSH). Sue has considerable experience in all aspects of Health & Safety enabling her to form a practical, coherent and professional response to any of your needs.

From single Health & Safety issues to full integration of your management system Sue and the rest of the Quality Systems team are here to help.

Most companies have Health & Safety issues and every owner or Director at some time would benefit from an experienced practitioner who could assist them in resolving the little things that are put aside due to the pressure of work but are potential time bombs if things go wrong.

All companies need a Health & Safety champion who can give immediate support in dealing with problems to ensure that you are meeting your statutory obligations under the various Health & Safety legislation.

For practical, sensible and positive advice please contact Andrew for an informal chat on 07976 921005 or e-mail andrew@qualitysystem.co.uk or contact us through our web site contact page.

BS 25999-2 RELEASED

BS 25999-2 specifies the requirements for establishing, implementing, operating, monitoring, reviewing, exercising, maintaining and improving a documented Business Continuity Management System (BCMS) within the context of managing an organization’s overall business risks.

Quality Systems has developed systems to meet the requirements of the new standard BS 25999-2 which was released in November 2007. The standard replaces the Publicly Available Specification PAS 56 and outlines the principles needed to ensure your organisation is actively managing Business Continuity.

For further details please contact Andrew Holmes andrew@qualitysystem.co.uk or tick the box on the contact us page.

RELEASE OF BS 25999-2 IMMINENT

Quality Systems has started work on projects to develop systems to meet the requirements of the new standard BS 25999-2 which is to be released next month (October 2007). The standard replaces the Publicly Available Specification PAS 56 and outlines the principles needed to ensure your organisation is actively managing Business Continuity.

For further details please contact Andrew Holmes andrew@qualitysystem.co.uk or tick the box on the contact us page.

SUCCESS GUARANTEED  

QUALITY SYSTEMS still retains its 100% record for clients achieving certification at their first attempt.

Congratulations to the following Quality Systems Clients on their successful certification to ISO 9001:2000 / BS ISO/IEC 27001) / ISO14001

SAVING PAPER AND HELPING PENDLESIDE HOSPICE

Quality Systems sent out electronic Christmas cards again this year with the money saved donated to a local charity (please see letter below)

PRIZE DRAW RESULTS

Many thanks to all the people who completed the customer satisfaction questionnaire the results of which are tabled below.

As stated in the questionnaire all the completed forms were entered into a prize draw for a bottle of their choice! We are pleased to announce that the winner was David Forrest of Walshaw Buildings Ltd. Dunscar Works Blackburn Road Bolton who has chosen a bottle of Tomato Ketchup. Congratulations and Good Health David!

Results of questionnaire

Analysis of "How would you rate our communication with you" was that:   57% of the returns stated that this was excellent. 43% of the returns stated that this was good.   Analysis of "Please rate the standard of work and documentation produced" was that:   86% of the returns stated that this was excellent. 14% of the returns stated that this was good. Comments received for our strong points were: 

• Knowledgeable
• Always available, good prompt attention
• Very professional
• Service, flexibility
• Accommodating within our requirements and working pressures
• Knowledgeable of standards, problem solving
• Achieved our accreditation in 4 months - a lot quicker than expected accessible at short notice
• Excellent staff
• Good knowledge of our company
• Good sense of business
• Document changes usually completed during site visit, if 24 hours via e-mail
• Good co-operation and understanding on new aerospace requirements and procedures
• Listens and takes on board, tailors the package to the company's requirements
• Down to earth, no nonsense, cut the crap approach!

Comments received for our question "what can we improve?" were:

• Nothing!
• Too slow to bill us for work done
• Follow up reporting
• Search me!
• Print quality on this document
• Additional strength of character when carrying out audits
• Happy with performance, can't think of any areas for improvement

We have and will take on board your valued comments and may we take this opportunity to thank all our valued customers for taking part in this exercise.

CERTIFICATION

Quality Systems Clients NWIX Group Ltd have achieved certification to the recently released international standard on information security management (BS ISO / IEC 27001 Formally known as BS 7799-2)

G Parker Engineering Ltd have successfully converted their ISO 9001 certification to the aerospace standard AS 9100 and are now listed on the international aerospace supplier database OASIS

Kilgour Metal Treatments with the help of our consultants have extended their range of NADCAP certified processes to include Chemical Processing and Wet and Dry film coatings

CONGRATULATIONS !                     

For help with implementing management systems please contact us.

NEW VERSION OF BS 7799-2 ISSUED

BS 7799-2 Information Security Management has been replaced and is now the International standard BS ISO/IEC 27001. Quality Systems Client NWIX was one of the first company's to make the transition to the new standard

NEW AEROSPACE STANDARD ISSUED

AS 9120 Covering the requirements of aerospace parts stockist's has been released. Clients who meet the requirements of the new standard will be automatically entered onto the industry's OASIS database which enables specifiers to identify suitable suppliers. The drive for certification is coming from the major aerospace primes including Rolls Royce, Boeing and Airbus.

For help with implementing a system to meet the requirements of AS 9120 or any other aerospace standard please contact us.

NEW STANDARD FOR SOFTWARE DEVELOPMENT

BS EN ISO 9000-3 (1987) has been replaced by

BS ISO/IEC 9000-3:2004 Software engineering. Guidelines for the application of ISO 9001:2000 to computer software

The standard provides guidance for organizations in the application of ISO 9001:2000 to the acquisition, supply, development, operation and maintenance of computer software.

For help with the changes or implementing a system to meet the requirements of

TICK IT please contact us. QUALITY SYSTEMS still retains its 100% record for clients achieving certification at their first attempt.